Google Apps Integration

Unify your customer community and business environment

More than simply an integration of two tools, the Google Apps integration brings your employees and your customers closer together. Entry into your Get Satisfaction community becomes seamless, and community topics can be converted into actionable information which can be filtered, organized, and distributed using your Google Apps tools.

Employee participation in your Get Satisfaction community no longer needs to be manually enabled. The integration leverages the credentials that your employees already have, extending their employee status into the Get Satisfaction community automatically.

Your topics can be exported into Google Spreadsheets, and are automatically saved in a Get Satisfaction folder, where they can be viewed, organized, and filtered to release the embedded value.

With this integration, Google Apps users can take advantage of the document-sharing practices they already use, applying that to the job of helping customers get answers to their questions, and sharing ideas and feedback about the products they use every day.

Available as a free integration from Google Marketplace, businesses who use Google Apps can:

• Export community content into Google Spreadsheets
• Empower employee participation in the customer community