Partners
Get Satisfaction is designed to put the community everywhere your customers are, including your Web site, Facebook fan page, and Twitter. On the flip side, we extend the community's reach deep into your business processes such as CRM, help desk, product development and marketing. We can't do all this alone—it requires that we work hand-in-hand with the range of other applications you depend on. We're very pleased to provide readymade integrations with the most popular Web software in each category, and are announcing more all the time.
Get Satisfaction is an open technology platform designed with an eye to integrated community building. With both light and fully customized integrations on your website, your social media presence and with back-end CRM systems, a Get Satisfaction community:
Social Web Partners
Build a viral and loyal community by transforming your fan pages into a service center and advocacy hub. More »
Facebook integration is available at 2 tiers, to all customers at the Start Plan level, and higher.
Quickly and easily bring valuable Twitter data into your community knowledge base. Leverage it to improve customer support, accelerate product innovation and build better customer relationships. More »
Twitter’s “Overheard” feature is built-into the core product and is available to all customers.
The Get Satisfaction Plugin for WordPress blogs is the easiest way to sync your company blog and your customer community. Post new topics into your business’ WordPress blog and update your Get Satisfaction community at the same time. More »
Get Satisfaction for WordPress works with all Get Satisfaction communities.
CRM & Product Development Partners
Integrate community with on-demand service and support to improve efficiency, customer satisfaction and reduce costs. More »
Parature integration is available as a direct-sales offering.
Combine your Get Satisfaction public support community with ZenDesk issue tracking and resolution software and deliver a single unified customer support experience. More »
ZenDesk integration is available to all customers at the Start Plan level, and higher.
Seamlessly integrate community input with agile project management and accelerate the innovation cycle, become more market-driven and customer-centric. More »
Pivotal Tracker integration is an a-la-carte feature available for purchase to all customers at the Enterprise plan level, and higher.
Manage relationships more successfully and cost effectively by integrating community data with your CRM system. More »
Salesforce integration is available to all customers at the Enterprise plan level, and higher.
Allow your employees to seamlessly login to Get Satisfaction community from Google Apps, and import community data into Google Spreasheets. More »
Google Apps integration is available to all customers who use Google Apps for Business.
